Legal notice

Last updated: 29 September 2026

1. Website owner

In accordance with article 10 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), the owner of this website is:

  • Owner: Dylan Miguel Castro Jiménez (trading as Softember)
  • Tax ID (NIF): 15459874X
  • Address: Calle Huesca 59A, 4C, 26005 Logroño (La Rioja), Spain
  • Email: business.office.almialmacen@gmail.com
  • Website: https://shopsoftember.com
  • Activity: online sale of home comfort products under the Softember brand

2. Purpose and acceptance

This legal notice governs access to and use of shopsoftember.com (the "Website"). By browsing the Website you accept these conditions. Purchases are also governed by our Terms of service, Shipping policy and Refund policy.

3. Use of the Website

You agree to use the Website lawfully and not to damage it, interfere with its operation or use its content for unlawful purposes. We may update the Website, its content and these conditions at any time.

4. Intellectual and industrial property

The texts, images, videos, logos, the Softember name and the design of the Website belong to the owner or are used under licence. Some images and videos are created with artificial intelligence tools based on the real product. You may not reproduce, distribute or modify them without prior written permission, except for personal, non-commercial use.

5. Liability

We work to keep the information on the Website accurate and up to date, but we cannot guarantee that it is free of errors or that the Website will always be available. We are not liable for damage caused by misuse of the Website, by interruptions beyond our control or by third-party content. Nothing in this notice limits liability that cannot be limited by law.

6. Links

The Website may contain links to third-party websites (for example, payment providers or social networks). We do not control them and are not responsible for their content or privacy practices.

7. Personal data and cookies

We process personal data as described in our Privacy policy. Information about cookies is available in our Cookie policy.

8. Complaints and dispute resolution

If you have any issue with an order, please email us first and we will do our best to resolve it.

9. Applicable law and jurisdiction

This legal notice is governed by Spanish law, without prejudice to any mandatory consumer protection rules of your country or state of residence.